Managed services have become essential. Enterprises are constantly looking for innovative solutions to streamline their operations but often lack the resources to do so.
Relying on managed services, in fact, allows companies to delegate the management of certain processes to specialized providers. In an increasingly cloud-native, environment, this means being able to optimize the performance and improve the efficiency of internal processes: because it is a specialized external provider with the necessary vertical expertise, both technological and human, that optimally manages operations.
Organizations that can best engage managed services gain a competitive advantage because they will be able to leverage an optimized and responsive infrastructure.
Managed services: the benefits of cloud automation
Managing the cloud for many enterprises is complicated. For a simple reason: although the implementation of cloud-based and hybrid technologies is critical for digital transformation projects, enterprises often lack the right resources for consistent and organized management.
Yet, pushing automation for the cloud ensures that enterprises stay abreast of market needs and customer expectations..
Managed services, in this sense, ensure that any enterprise – large, medium or small – has the operational capability to manage process automation in a cloud environment, which leads to a number of tangible benefits:
- cost reduction;
- increased efficiency;
- increased infrastructural stability;
- more advanced security.
Managed services implementing automation in the cloud
Managed services offer a structured and managed way to implement and maintain automation in the cloud. Rather than having to develop and manage all solutions in-house, enterprises can rely on specialized vendors.
These managed services offer a wide range of tools and preconfigured resources to simplify automation deployment: from automated backup routines to dynamic scaling of resources, managed services are designed to offer turnkey solutions that fit the specific needs of each customer..
Reversing the argument, the injection of managed services implies that the organization can focus on strategic objectives-areas to invest in, people to hire, etc. – by delegating to a reliable and evolved external service provider all those technological and operational capabilities that are needed.
A concrete example of this approach is the ability to access an perations center that is active H24, every day, all year round. For the company this would be a very onerous commitment, as well as a deviation from its core business: whereas for a managed service provider it is part of its own value proposition.
Being able to rely on an external vendor, made up of multi-disciplinary teams that receive ongoing training on the pivotal topics of digital transformation-from DevSecOps to provisioning, from service desk to application support-means offloading management, but getting the best technology benefits.
This is achieved through:
- proactive and preventive monitoring of the cloud infrastructure through IT Operation Analytics systems;
- timely and schematic management of software releases, in a continuous development cycle;
- automation of scalability, so as to consolidate a “pay per use” model that optimizes cloud consumption.
At this point, it is clear that, in the context of cloud automation, enterprises that rely on managed services can achieve significant results because they can enjoy the results of automation – error reduction, a customized operational flow, optimal H24 management, etc. – as if it were managed in-house, that is, in full compliance with corporate compliance, data usage policies and modus operandi..
Increasing operational efficiency with managed services
Using managed services to implement and manage automation in the cloud is a winning approach for modern enterprises.
Through this model, organizations can leverage the benefits of automation without having to deal with the complexities of implementing and managing it internally. Automation, when combined with an intelligent managed services approach, becomes a powerful tool for optimizing business operations, reducing costs, and improving service quality.